CDK Global is a leading global provider of integrated information technology solutions to the automotive retail industry. The company’s software and services help dealerships manage their operations more efficiently, connect with customers, and sell more vehicles.

CDK Global was founded in 1978 as Computer Data Systems, Inc. The company’s early products were focused on providing data processing and accounting solutions to dealerships. In the 1980s, CDK Global expanded its product line to include a variety of dealership management solutions, such as sales, service, and parts management systems. In the 1990s, the company began to offer web-based solutions, such as dealer websites and online vehicle inventory management systems.

Today, CDK Global is a major player in the automotive retail technology market. The company’s products and services are used by dealerships in over 100 countries around the world. CDK Global’s success is due to its focus on customer service, innovation, and its ability to provide dealerships with the tools they need to succeed.

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CDK Global is a leading provider of automotive retail technology solutions.

• Global reach
• Innovative products
• Customer-focused
• Trusted by dealerships

The company’s products and services help dealerships manage their operations more efficiently, connect with customers, and sell more vehicles.

Global reach

CDK Global is a truly global company, with operations in over 100 countries around the world. This gives the company a unique perspective on the automotive retail industry and allows it to provide dealerships with the tools and services they need to succeed in any market.

• International presence:

  CDK Global has a presence in all major automotive markets, including the United States, Canada, Europe, Asia, and Latin America.

• Local expertise:

  CDK Global has local teams in each country where it operates. These teams have a deep understanding of the local market and can provide dealerships with the support they need to succeed.

• Global scale:

  CDK Global’s global scale allows it to offer dealerships a wide range of products and services, as well as the resources and expertise they need to compete in a global marketplace.

• Commitment to innovation:

  CDK Global is committed to innovation and is constantly developing new products and services to help dealerships stay ahead of the curve. The company’s global reach gives it access to a wide range of ideas and perspectives, which helps it to develop innovative solutions that meet the needs of dealerships around the world.

CDK Global’s global reach is a major competitive advantage for the company. It allows CDK Global to provide dealerships with the tools and services they need to succeed in any market, and it helps the company to stay ahead of the curve in terms of innovation.

Innovative products

CDK Global is known for its innovative products, which help dealerships to improve their efficiency, connect with customers, and sell more vehicles.

• Dealership management system (DMS):

  CDK Global’s DMS is a comprehensive software solution that helps dealerships manage all aspects of their operations, from sales and service to parts and inventory. The DMS is designed to help dealerships streamline their workflows, improve customer service, and increase profitability.

• Customer relationship management (CRM) system:

  CDK Global’s CRM system helps dealerships track and manage their customer interactions. The CRM system provides dealerships with a central location to store customer data, track sales opportunities, and manage marketing campaigns. The CRM system also helps dealerships to provide personalized service to their customers.

• Digital retailing solutions:

  CDK Global offers a suite of digital retailing solutions that help dealerships sell vehicles online. These solutions allow customers to research vehicles, get quotes, and even purchase vehicles entirely online. CDK Global’s digital retailing solutions are designed to make it easier for dealerships to sell vehicles to customers who prefer to shop online.

• Data analytics and reporting tools:

  CDK Global provides dealerships with a variety of data analytics and reporting tools that help them to track their performance and identify areas for improvement. These tools allow dealerships to measure their sales, service, and marketing performance, and to identify trends and patterns that can help them to make better decisions.

CDK Global’s innovative products are a major reason why the company is a leader in the automotive retail technology market. The company’s products are designed to help dealerships improve their efficiency, connect with customers, and sell more vehicles.

Customer-focused

CDK Global is a customer-focused company that is committed to providing its customers with the best possible products and services. The company’s customer-focused approach is evident in everything it does, from the way it designs its products to the way it provides support to its customers.

• Easy-to-use products:

  CDK Global’s products are designed to be easy to use, even for non-technical users. The company’s products are also highly configurable, which allows dealerships to tailor them to their specific needs.

• Excellent customer support:

  CDK Global provides excellent customer support to its customers. The company’s customer support team is available 24/7 to help dealerships with any problems they may have. CDK Global also offers a variety of training and support resources to help dealerships get the most out of its products.

• Customer feedback:

  CDK Global values customer feedback and uses it to improve its products and services. The company regularly collects feedback from its customers and uses this feedback to make its products better.

• Commitment to innovation:

  CDK Global is committed to innovation and is constantly developing new products and services to help dealerships better serve their customers. The company’s customer-focused approach drives its innovation efforts and ensures that its products are always meeting the needs of dealerships and their customers.

CDK Global’s customer-focused approach is a major reason why the company is a leader in the automotive retail technology market. The company’s products and services are designed to help dealerships provide their customers with the best possible experience.

Trusted by dealerships

CDK Global is a trusted partner to dealerships around the world. The company’s products and services are used by over 30,000 dealerships in over 100 countries. Dealerships trust CDK Global to provide them with the tools and services they need to succeed in the competitive automotive retail market.

There are many reasons why dealerships trust CDK Global. First, the company has a long history of providing innovative and reliable products and services to dealerships. CDK Global has been in business for over 40 years and has a proven track record of success. Second, CDK Global is a financially stable company with a strong commitment to its customers. Dealerships can be confident that CDK Global will be there to support them for the long term.

Third, CDK Global has a team of experienced and knowledgeable professionals who are dedicated to helping dealerships succeed. CDK Global’s customer support team is available 24/7 to help dealerships with any problems they may have. The company also offers a variety of training and support resources to help dealerships get the most out of its products.

Finally, CDK Global is a company that is constantly innovating and developing new products and services to help dealerships stay ahead of the curve. The company’s commitment to innovation ensures that its products are always meeting the needs of dealerships and their customers.

For all of these reasons, dealerships trust CDK Global to provide them with the tools and services they need to succeed in the automotive retail market.

CDK Global’s commitment to its customers and its focus on innovation have made it a trusted partner to dealerships around the world. The company’s products and services help dealerships to improve their efficiency, connect with customers, and sell more vehicles.

FAQ

Here are some frequently asked questions about CDK Global:

Question 1: What is CDK Global?
CDK Global is a leading global provider of integrated information technology solutions to the automotive retail industry. The company’s software and services help dealerships manage their operations more efficiently, connect with customers, and sell more vehicles.

Question 2: What products and services does CDK Global offer?
CDK Global offers a wide range of products and services to dealerships, including dealership management systems (DMS), customer relationship management (CRM) systems, digital retailing solutions, and data analytics and reporting tools.

Question 3: How many dealerships use CDK Global’s products and services?
CDK Global’s products and services are used by over 30,000 dealerships in over 100 countries.

Question 4: How long has CDK Global been in business?
CDK Global has been in business for over 40 years.

Question 5: Is CDK Global a financially stable company?
Yes, CDK Global is a financially stable company with a strong commitment to its customers.

Question 6: Does CDK Global offer customer support?
Yes, CDK Global offers 24/7 customer support to its customers. The company also offers a variety of training and support resources to help dealerships get the most out of its products.

Question 7: Is CDK Global committed to innovation?
Yes, CDK Global is committed to innovation and is constantly developing new products and services to help dealerships stay ahead of the curve.

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These are just a few of the frequently asked questions about CDK Global. For more information, please visit the company’s website.

CDK Global’s products and services can help dealerships to improve their efficiency, connect with customers, and sell more vehicles. Dealerships that are looking for ways to improve their operations should consider partnering with CDK Global.

Tips

Here are four tips for dealerships that are looking to improve their operations:

Tip 1: Choose the right DMS provider.
The DMS is the central nervous system of a dealership. It is important to choose a DMS provider that has a proven track record of success and that can provide your dealership with the tools and support it needs to succeed.

Tip 2: Implement a CRM system.
A CRM system can help dealerships track and manage their customer interactions. This can help dealerships to provide better service to their customers and to identify opportunities for sales and marketing.

Tip 3: Embrace digital retailing.
Digital retailing is becoming increasingly important in the automotive industry. Dealerships that want to stay ahead of the curve should consider implementing digital retailing solutions that allow customers to research vehicles, get quotes, and even purchase vehicles online.

Tip 4: Use data analytics to improve your operations.
Data analytics can help dealerships to track their performance and identify areas for improvement. Dealerships that use data analytics can make better decisions about how to allocate their resources and how to improve their customer service.

Closing Paragraph for Tips

By following these tips, dealerships can improve their efficiency, connect with customers, and sell more vehicles.

CDK Global offers a wide range of products and services that can help dealerships to implement these tips. Dealerships that are looking for ways to improve their operations should consider partnering with CDK Global.

Conclusion

CDK Global is a leading global provider of integrated information technology solutions to the automotive retail industry. The company’s software and services help dealerships manage their operations more efficiently, connect with customers, and sell more vehicles.

CDK Global has a long history of providing innovative and reliable products and services to dealerships. The company is financially stable and has a strong commitment to its customers. CDK Global’s team of experienced and knowledgeable professionals is dedicated to helping dealerships succeed.

CDK Global’s products and services can help dealerships to:

• Improve their efficiency
• Connect with customers
• Sell more vehicles

Dealerships that are looking for ways to improve their operations should consider partnering with CDK Global.

With CDK Global’s help, dealerships can stay ahead of the curve and succeed in the competitive automotive retail market.